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Summary
I worked as manager accounts At Hotel Regine Inn clifton Karachi
General maneger at Biryani and Pulao Restaurant at PWD Islamabad .
Worked as customer services officer at Zong china Mobile company head office Islamabad.
Having basic computer skills.
Office ,excel ,gmail.email.google brousing .mailing .professional communication .
Note :vast experience in customer relationship( Attitude, Response, behavior , judgement)
Experience
Real estate Consultant
Currently working on many projects real estate
Branch in charge and senior Retail executive
Responsibilities at branch are handle B2B business transaction, manage stock , managing of all customer complaints, ensure timely delivery, cash deposit, bank Reconciliation, petty cash, handle all branch related operation.cleaning staff and other employees
Maneger Accounts
Here I had to manage .GST, sales,salaries ,expences,inventories,accounts payroll ,bank reconciliation
Customer Services Officer
Worked at head office Contact center as CSO... Answering call, rotational shift, achieve KPI\'s 4-years fantastic experience ,handling complaint, also handling International client ,time management, handling top private data of clients with full experties, acing as teamlead in absence of teamlead. Handling complaint, Answering the queries, handling calls by following company procedure, rules,handing large number of data by providing safe process, giving timely resolution to customer, product selling , maintaining highly confidential data of customers, providing innovative ideas to higher management for future planning, achieved very hard targets set by management.worked in rotational job timing environment , Always achieved set KPI set by management .Always quality services provided on light of company goals and vision
Restaurant manager
I had been working as a General manager .I look after each and every thing related to Restaurant at that time.
Like ...hire new staff.expense ,sales,purchases,marking strategies ,accounts etc.
